Sales Support Specialist
- Validating and qualifying sales opportunities in close cooperation with the Sales Manager
- Assisting customers in preparing tenders
- Assisting in developing and managing the sales pipeline for the current fiscal year and forecast pipeline for upcoming years
- Guiding sales opportunities through the sales process by involving the relevant stakeholders in each sales process phase when required
- Filling out compliance matrices and creating proposals, by:
- taking note of special customer requirements,
- employing Frequentis' pricing and Customer Relationship Management tools
- Generating sales reports to document ongoing progress
- Following the project implementation and assisting if necessary
- Conducting customer demonstrations on Frequentis VCS products, when required
- Understanding how the customer's organization is structured
- Understanding the sales cycles and processes for hi tech sales to government entities
- Implementing the set gross margin/profit margin in the pricing tool
- Configuring the pricing tool per customer requirements
- Building and managing trust-based, long-term relationships with customer organizations (key business owners, decision makers in technology, operations, marketing, IT)
- Managing selected sales projects from the order received to the hand-over to the project management (Manage internal processes, e.g. win plan, pricing file, /CRM/Funnel)
- Stee ing After-Sales Management toward the maintenance organization
- Assisting with proposal documents, portals completion and authentication
- Assisting in trade shows as required
- Assisting with marketing materials
- Engineering and/or Business school post-secondary degree.
- 3-5 years of experience in (tele)communications-/ or IT- industry in customer-facing roles
- Technical know-how paired with an understanding of economics
- High Tech sales support experience
- Customer intimacy experience through building credibility / trust with previous accounts
- Very high level of interpersonal, organisational and verbal/written communication skills
- Business understanding and consulting competence for customer solutions and customer operations coupled with ability of strategic thinking
- Distinctive customer service orientation, with strong relationship management skills within an intercultural environment
- Experience in reviewing contract language, Terms & Conditions
- Technical/analytical skills, high problem-solving competence
- Distinct cost/ budget awareness
- Fluency in French is a plus but not mandatory
We offer you long-term career opportunities with a corporate culture where you count as a person. Guided by values such as partnership and mutual respect we attach importance to a team-oriented working atmosphere. We offer an exciting work environment and a range of benefits focused on work-life balance, professional development and flexibility.
We offer you long-term career opportunities with a corporate culture where you count as a person. Guided by values such as partnership and mutual respect we attach importance to a team-oriented working atmosphere. We offer an exciting work environment and a range of benefits focused on work-life balance, professional development and flexibility.
Lisa Maria Vesztergom
Human Resources | www.frequentis.com | Social media contact