Job Introduction
Frequentis AG with headquarters in Vienna is an international supplier of communication and information systems for control centres with safety-critical tasks. Worldwide, 400 customers with 25.000 workstations already trust our know-how and proven experience.

Our customer relationships go beyond the implementation of communication and information solutions. In a niche market such as air traffic control, the service phase is essential for high customer satisfaction. The Service Engineer (f/m/d) is the link to maintain this relationship successfully. 
Key Tasks
  • Takeover of projects after successful go-live from a system engineer 
  • Coordination and execution of troubleshooting and error analysis in accordance with contractual response times 
  • Planning, testing and implementation of software upgrades in live operation 
  • Scheduling and technical handling of changes and upgrades to existing systems 
  • Cooperation in ongoing product improvement based on concrete experiences with customers 
  • Contact for customers in technical matters 
  • Coordination of development deliveries of product development 
Key Qualifications
  • Technical training with IT or telecommunications focus 
  • Approx. 3 years professional experience (3rd level support, service engineering, system engineering)
  • Very good overview of IT landscapes (e.g. databases, Linux servers, networks, VoIP, distributed systems)
  • Analytical skills and high problem-solving competence
  • Willingness to travel for approx. 40 days per year
  • Passion for technical advice and the close cooperation with the customer is an advantage

Our Values
Around 1.700 employees of Frequentis are committed to creating a safer world with their innovative strength and technology orientation. At the headquarters in Vienna, people from over 34 nations have agreed on a working environment characterized by fairness and trust, mutual respect and appreciation. As an international company, we value this diversity and recruit regardless of age, gender, origin, ethnicity, sexual orientation or religion. We value fair and good working conditions and offer all our employees equal development opportunities.
Frequentis Benefits

We offer you long-term career opportunities in a profitable Austrian company with a corporate culture where you count as a person. We are located in a modern office building with good public transportation connections.


Vertrauensarbeitszeit Betriebsrestaurant  Home Office  Smartphone Mentoring  Aus- und Weiterbildung  Fitness und Co 
TRUST-BASED OFFICE HOME MODERN MENTORING TRAININGS
FITNESS
WORKING HOURS RESTAURANT OFFICE IT-EQUIPMENT PROGRAM & CO
Annual Gross Salary
EUR 40000
Your individual salary is based on your professional experience and qualifications and is part of our attractive total package.
Frequentis Benefits

We offer you long-term career opportunities in a profitable Austrian company with a corporate culture where you count as a person. We are located in a modern office building with good public transportation connections.


Vertrauensarbeitszeit Betriebsrestaurant  Home Office  Smartphone Mentoring  Aus- und Weiterbildung  Fitness und Co 
TRUST-BASED OFFICE HOME MODERN MENTORING TRAININGS
FITNESS
WORKING HOURS RESTAURANT OFFICE IT-EQUIPMENT PROGRAM & CO
Discover the best way of working
https://www.frequentis.com/karriere/hrprofils/images/Lisa_V.JPG profile picture.

Lisa Maria Vesztergom

Human Resources | +431811501325

"I’m interested in getting to know the person behind the CV – in order to find just the right fit for our team‘s personality matters just as much as skills and education."
Become part of Frequentis and apply now - our CV parsing will make your application easier and faster!
At Frequentis we don’t just create innovations,
we create a kind of wonder
to make the world a safer place.