Service Engineer (f/m/d) - Air traffic management communication solutions

Customer Services
Vienna FREQUENTIS AG From now on Full time

Sorry! This position is already filled. You can find our open vacancies here

Job Introduction
Frequentis Group with headquarters in Vienna is an international supplier of communication and information systems for control centres with safety-critical tasks. Worldwide, 500 customers with 
30.000 workstations already trust our know-how and proven experience.

In a niche market such as air traffic control, the service phase is essential for high customer satisfaction. The Service Engineer (f/m/d) is the link to maintain this relationship successfully.
Key Tasks
  • Coordination and execution of troubleshooting and error analysis
  • Planning, testing and implementation of software upgrades in live operation 
  • Scheduling and technical handling of changes and upgrades to existing systems 
  • Cooperation in ongoing product improvement/customer solution improvement in relation to the operational requirements of each customer
  • Contact for customers in technical 3rd level/vendor matters
  • Coordination of development deliveries of product development 
Key Qualifications
  • Technical training with IT or telecommunications focus 
  • Approx. 3 years professional experience (3rd level support, service engineering, system engineering)
  • Very good overview of IT landscapes (e.g. databases, Linux servers, networks, VoIP, distributed systems)
  • Analytical skills and high problem-solving competence
  • Willingness to travel for approx. 40 days per year
  • Passion for technical advice and the close cooperation with the customer is an advantage

Our Values
Around 1.700 employees of Frequentis are committed to creating a safer world with their innovative strength and technology orientation. At the headquarters in Vienna, people from over 34 nations have agreed on a working environment characterized by fairness and trust, mutual respect and appreciation. As an international company, we value this diversity and recruit regardless of age, gender, origin, ethnicity, sexual orientation or religion. We value fair and good working conditions and offer all our employees equal development opportunities.
Benefits

We offer you long-term career opportunities in a profitable Austrian company with a corporate culture where you count as a person. We are located in a modern office building with good public transportation connections.


Vertrauensarbeitszeit Betriebsrestaurant  Home Office  Smartphone Mentoring  Aus- und Weiterbildung  Fitness und Co 
TRUST-BASED OFFICE HOME MODERN MENTORING TRAININGS
FITNESS
WORKING HOURS RESTAURANT OFFICE IT-EQUIPMENT PROGRAM & CO
Benefits

We offer you long-term career opportunities in a profitable Austrian company with a corporate culture where you count as a person. We are located in a modern office building with good public transportation connections.


Vertrauensarbeitszeit Betriebsrestaurant  Home Office  Smartphone Mentoring  Aus- und Weiterbildung  Fitness und Co 
TRUST-BASED OFFICE HOME MODERN MENTORING TRAININGS
FITNESS
WORKING HOURS RESTAURANT OFFICE IT-EQUIPMENT PROGRAM & CO
Salary
Annual Gross Salary
EUR 42000
Your individual salary is based on your professional experience and qualifications and is part of our attractive total package.
Job Closed
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https://www.frequentis.com/karriere/hrprofils/images/Lisa_V.JPG profile picture.

Lisa Maria Wissgott

Human Resources | +431811501325 | Social media contact

"We at Frequentis are all working together for the same purpose: to make the world a safer place. I would like to find out together whether this purpose can also inspire your future worklife."
Become part of Frequentis and apply now - our CV parsing will make your application easier and faster!
Job Closed
At Frequentis we don’t just create innovations,
we create a kind of wonder
to make the world a safer place.