WHY FREQUENTIS WE ARE LOOKING FOR WE OFFER JOBS Apply now

Service Engineer

Public Transport
Bratislava FREQUENTIS Solutions & Services s.r.o. From now on Full time/Contractor
Job Introduction
FREQUENTIS Solutions & Services s. r. o., as a member of the Austrian Group FREQUENTIS AG, is focused on software development, system engineering and delivery of safety-critical voice communication and information systems. Our solutions are developed and distributed in the following business segments: Air Traffic Management & Defence (civil and military air traffic control, aeronautical information management), Public Safety (police, fire and rescue services, emergency medical services) and Public Transport & Maritime (railway and urban transport solutions, vessel traffic management).

Public Transport solutions leverage more than seventy years of experience focusing on safety-critical communications and applications. With its strong position in operations communication, as well as incident and crisis management, the company also holds the number one market share in GSM-R dispatcher terminal positions; more than 10,000 units have been delivered to customer control centres in over 25 countries.
Railway operations are evolving – for the better. To excel in today’s world, where agility, efficiency, and safety are paramount, rail controllers need to be able to communicate with numerous stakeholders across different networks, such as GSM-R and LTE, and make well-informed decisions effortlessly. This is where Frequentis solutions come in, offering a unified dispatcher interface that unlocks greater flexibility to meet the challenges that railway control centres typically face.

Who We are Looking For
We’re seeking a System Engineer to provide high-quality service support for our customers in the Public Transport domain. If you're passionate about reliable technology and customer success, we’d love to hear from you! Join an international technology leader and enjoy flexible working arrangements and a strong focus on work-life balance.
Key Tasks
  • Responding to technical enquiries in all service aspects (incident and problem reports, technical issues ...) within the contractually agreed response times. First point of contact for customers with regard to all technical service issues during system lifecycles
  • Coordinating and carrying out root cause analyses and remedies
  • Designing, planning and technically executing changes and extensions to existing systems (change requests)
  • Integrating systems and system components into existing system environments
  • Performing system audits
  • Collaborating with Product Management on designing and extending/improving products
  • Supporting transition of delivery project to support phase as well as building up required know how to support handed over solutions
  • Drafting/updating technical documentation on systems and their interfaces
  • Participate in delivery projects and other activities as required by business needs
Key Qualifications
Know-how & experience

  • Install, configure, and maintain Linux servers (particularly RHEL), including updates, upgrades and troubleshooting issues
  • Bash scripting
  • Solid experience with virtualization platforms (VMware and KVM preferred)
  • Experience with SBC & PABX (VoIP)
  • Experience with various storage technologies
  • Good Understanding of basic networking
  • Understanding of clustering and high-availability concepts
  • Able to generate documentation: Step-by-Step instructions for other engineers as well as Specifications and Requirements
  • Able to quickly adapt to frequent software releases

Special skills and abilities
  • Analytical skills to localize errors and sources of errors in distributed systems
  • Professional communication and client relationship skills, even during critical situations and under time pressure
  • Precise and thorough documentation abilities
  • Willingness to travel to Vienna at least once per week

Skills considered as an advantage, but not disqualifying

  • Install, configure, and maintain Windows server, including updates, upgrades & troubleshooting issues
  • Experience with cloud platforms
  • Experience with monitoring software (e.g. Zabbix)
  • Experience with backup solutions (e.g. Veeam)
  • Experience with Ansible (basic concepts)
  • German language skills are an advantage, but not mandatory
Personality requirements and skills
  • You are flexible, self-driven, dedicated, goal-oriented 
  • You can follow corporate processes
Our Values
Around 2,300 employees are committed to creating a safer world with their innovative strength and technology orientation. Our culture is based on a working environment characterized by fairness and trust, mutual respect and appreciation. As an international company, we value this diversity and recruit regardless of age, gender, origin, ethnicity, sexual orientation or religion. We value fair and good working conditions, an optimum work-life-balance and offer all our employees equal development opportunities. In doing so, we focus on long-term working relationships in order to keep the valuable know-how of our employees stable.
Benefits

We offer an international and exciting work environment with manifold opportunities to grow both personally and professionally. Happiness and commitment of our employees is a key contributor to our success and we therefore put strong emphasis on our team spirit and a healthy work-life-balance. We are located in a modern office building with good public transportation connections, close to the city center of Bratislava.


Vertrauensarbeitszeit Betriebsrestaurant  Home Office  Smartphone Mentoring  Aus- und Weiterbildung  team and company events  employee referral program 
TRUST-BASED REFRESHMENTS HOME MODERN MENTORING TRAININGS
 TEAM & EMPLOYEE
WORKING HOURS AT WORK OFFICE IT-EQUIPMENT PROGRAM COMPANY EVENTS REFERRAL PROGRAM
Benefits

We offer an international and exciting work environment with manifold opportunities to grow both personally and professionally. Happiness and commitment of our employees is a key contributor to our success and we therefore put strong emphasis on our team spirit and a healthy work-life-balance. We are located in a modern office building with good public transportation connections, close to the city center of Bratislava.


Vertrauensarbeitszeit Betriebsrestaurant  Home Office  Smartphone Mentoring  Aus- und Weiterbildung  team and company events  employee referral program 
TRUST-BASED REFRESHMENTS HOME MODERN MENTORING TRAININGS
 TEAM & EMPLOYEE
WORKING HOURS AT WORK OFFICE IT-EQUIPMENT PROGRAM COMPANY EVENTS REFERRAL PROGRAM
Salary
Your individual salary is based on your professional experience and qualifications and is part of our attractive total package.
Apply now
Discover the best way of working
https://www.frequentis.com/karriere/hrprofils/images/Eva_L.jpg profile picture.

Eva Lajchová

Human Resources | Eva.LAJCHOVA@frequentis.com | Social media contact

„Expose your talent, your skills, your interests with no fear, and we will offer you an appreciative environment, in which you can grow further.“
Become part of Frequentis and apply now - our CV parsing will make your application easier and faster!
Apply now
At Frequentis we don’t just create innovations,
we create a kind of wonder
to make the world a safer place.
READ MORE ABOUT FREQUENTIS CAREER AWARDS