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Windows System Engineer

Public Safety
Bratislava FREQUENTIS Solutions & Services s.r.o. From now on Full time/Contractor
Job Introduction
Bratislava-based FREQUENTIS Solutions & Services (FSS) belongs to the Austrian FREQUENTIS Group (www.frequentis.com), specialized in mission-critical communication and IT solutions for business segments such as Air traffic management (ATM), Public Safety & Transport (police, fire and rescue services, emergency medical services, vessel traffic and railways) and Defense. We provide communication and information systems for control centers with safety-critical tasks. ​

We are looking for System Engineer who will be responsible for the technical implementation of our services and the associated quality assurance measures during the service period in the Public Safety domain.

Join our team and help us make our solutions even more reliable. Work for an international technological leader and enjoy the benefits of flexible working arrangements and our focus on a good work-life balance.
Key Tasks
  • Responding to technical enquiries in all service aspects (incident and problem reports, technical issues). First point of contact for customers with regards to all technical service issues during system lifecycles
  • Documenting and analyzing reported incidents and problems
  • Coordinating and carrying out root cause analyses and remedies
  • Assisting our customers with their technical queries about the operation, configuration and service of the serviced system
  • Designing, planning and technically executing changes and extensions to existing systems (change requests)
  • Integrating systems and system components into existing system environments
  • Performing system audits
  • Collaborating with Product Management on designing and extending/improving products
  • Supporting Product Management with continuous product improvement based on experience gained / feedback from customers
  • Supporting transition of delivery project to support phase as well as building up required know how to support handed over solutions
  • Drafting/updating technical documentation on systems and their interfaces.
  • Site acceptance with customers
  • Coordinating with product development teams and/or development teams on error analysis and troubleshooting.
Key Qualifications
Know-how & Experience:
  • Windows servers - installation, configuration, and maintenance, including updates, upgrades & troubleshooting issues
  • PowerShell scripting
  • Solid experience with virtualization platforms (VMware preferred)
  • Experience with various storage technologies
  • Good understanding of basic networking
  • Understanding of clustering concepts
  • generating documentation: step-by-step instructions for other engineers as well as specifications and requirements
  • quickly adapting to frequent software releases

Special skills & abilities:
  • Analytical skills to localize errors and sources of errors in distributed systems
  • Professional communication and client relationship skills, even during critical situations
  • German language is mandatory (customer is German speaking)
  • Precise and thorough documentation abilities
  • Willingness to travel occasionally

Skills considered as an advantage:

  • Experience with cloud platforms, monitoring software, backup solutions
  • Experience with SBC & PABX
  • Install, configure, and maintain Linux servers (particularly RHEL), including updates, upgrades & troubleshooting issues
  • Experience with Ansible
Our Values
Around 2,300 employees are committed to creating a safer world with their innovative strength and technology orientation. Our culture is based on a working environment characterized by fairness and trust, mutual respect and appreciation. As an international company, we value this diversity and recruit regardless of age, gender, origin, ethnicity, sexual orientation or religion. We value fair and good working conditions, an optimum work-life-balance and offer all our employees equal development opportunities. In doing so, we focus on long-term working relationships in order to keep the valuable know-how of our employees stable.
Benefits

We offer an international and exciting work environment with manifold opportunities to grow both personally and professionally. Happiness and commitment of our employees is a key contributor to our success and we therefore put strong emphasis on our team spirit and a healthy work-life-balance. We are located in a modern office building with good public transportation connections, close to the city center of Bratislava.


Vertrauensarbeitszeit Betriebsrestaurant  Home Office  Smartphone Mentoring  Aus- und Weiterbildung  team and company events  employee referral program 
TRUST-BASED REFRESHMENTS HOME MODERN MENTORING TRAININGS
 TEAM & EMPLOYEE
WORKING HOURS AT WORK OFFICE IT-EQUIPMENT PROGRAM COMPANY EVENTS REFERRAL PROGRAM
Benefits

We offer an international and exciting work environment with manifold opportunities to grow both personally and professionally. Happiness and commitment of our employees is a key contributor to our success and we therefore put strong emphasis on our team spirit and a healthy work-life-balance. We are located in a modern office building with good public transportation connections, close to the city center of Bratislava.


Vertrauensarbeitszeit Betriebsrestaurant  Home Office  Smartphone Mentoring  Aus- und Weiterbildung  team and company events  employee referral program 
TRUST-BASED REFRESHMENTS HOME MODERN MENTORING TRAININGS
 TEAM & EMPLOYEE
WORKING HOURS AT WORK OFFICE IT-EQUIPMENT PROGRAM COMPANY EVENTS REFERRAL PROGRAM
Salary
Monthly Gross Salary
Your individual salary is based on your professional experience and qualifications and is part of our attractive total package.
Apply now
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https://www.frequentis.com/karriere/hrprofils/images/Eva_L.jpg profile picture.

Eva Lajchová

Human Resources | Eva.LAJCHOVA@frequentis.com | Social media contact

„Expose your talent, your skills, your interests with no fear, and we will offer you an appreciative environment, in which you can grow further.“
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At Frequentis we don’t just create innovations,
we create a kind of wonder
to make the world a safer place.
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