• Hands-on integration of software and hardware components including software installation and configuration, network configuration, and telecommunications hardware integration.
• Implements and validates IT system solutions for networking, computing, and our propriety communications equipment including conceptional, functional, and physical views.
• Develops and follows test procedures to verify system functionally and perform system debug.
• Develops and conducts factory acceptance tests, site acceptance tests, failure location and analysis.
• Creates and reviews technical documentation supporting production build (e.g., rack layouts, cable plans, system layouts, system configuration, build of materials, build plans/instructions).
• Collaborates with internal teams (e.g., program management, hardware & software development, solution architects, test engineering, field engineering, production) for total project success.
• Supports system production team to troubleshoot and solve production issues.
• Participates in on-site installations, integration, testing and maintenance activities.
• Analyzes site and contract information to determine, recommend, and plan layout for type of computers and peripheral equipment, or modifications to existing equipment and systems that will provide capability for proposed project or work load, efficient operation, and effective use of allotted space.
• Ensures adherence to industry standards, regulations, and best practices.
• May participate in remote system monitoring, maintenance, and tier 2 on call support.