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Quality Assurance Lead

Maryland, Columbia FREQUENTIS USA, Inc. From now on

Job Introduction

Frequentis USA Inc. is dedicated to creating a safer world. With over 75 years of experience, Frequentis understands controllers in safety critical situations encounter new challenges daily. Our mission is to develop and market highly reliable, optimized, custom-tailored, and user centric communication and information systems for mission critical solutions. As an industry leader in voice communication data information systems, we create a safer world through integration, digitalization, and automation while maintaining world class safety standards. We proudly serve many U.S. government agencies including the FAA, DoD, and NASA. Safety as our number one priority pushes us to constantly learn about the ever-changing needs in safety critical environments to deliver innovative solutions.

Key Tasks

• Own and continuously evolve the company’s QMS to meet customer requirements and relevant industry standards (e.g., ISO 9001, AS 9000)

• Ensure robust implementation, documentation, and maintenance of all quality policies, procedures, and controls.

• Oversee process control activities, ensuring accurate and timely execution, analysis, and reporting.

• Monitor key quality metrics and prepare reports for senior management

• Maintain robust document control systems to support compliance and traceability

• Ensure adherence to regulatory, internal, and customer‑specific quality requirements.

• Lead internal and external audits, manage certification cycles, and coordinate corrective and preventive actions.

• Champion continuous improvement and foster knowledge sharing

Key Qualifications

• At least 5 years of experience in quality management in accordance with ISO 9001.

• Experience in process management within technology‑driven environments, including process definition, control, and improvement

• Hands‑on experience working with highly complex products or systems, with a strong practical involvement in day‑to‑day quality activities

• Experience with non-conforming material disposition processes a definite plus.

• Knowledge and/or experience in DOD, FAA and NASA hardware manufacturing preferred.

• A strong knowledge of process controls, FMEA, Continuous Improvement, and experience with vendor management.

• BS degree in an applicable discipline or equivalent experience with 8 years directly related experience.

• Knowledge of customer base including quality standards and personal computers.

• Candidate must have a working knowledge of Quality Assurance systems including inspection, process control, non-conforming material, and contract conformance.

• Familiarity with ISO 9001 and AS 9000

• Software Quality Assurance or Reliability Assurance knowledge a plus.

• Candidate must be able to analyze manufacturing and Quality System processes and determine root cause and corrective action, as well as determine effectiveness or corrective action process.

• Candidate must be able to effectively interface with all facets of contracts, design, manufacturing, and inspection.

• Will possess a working knowledge of Microsoft Office and be capable of producing spreadsheets in Microsoft Excel, as well as merge information into Microsoft PowerPoint.

• Ideal candidate will be capable of using the resources available on company databases to research and resolve problems and discrepancies related to electronic inspection, production, and procurement and configuration inspection acceptance issues.

• Inspection system knowledge also an asset.

• Must show track record of problem resolution, as well as being able to explain how the solution was arrived at.

Our Values

Frequentis USA is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Around 2,100 employees are committed to creating a safer world with their innovative strength and technology orientation. Our culture is based on a working environment characterized by fairness and trust, mutual respect and appreciation. As an international company, we value this diversity and recruit regardless of age, gender, origin, ethnicity, sexual orientation or religion. We value fair and good working conditions, an optimum work-life-balance and offer all our employees equal development opportunities. In doing so, we focus on long-term working relationships in order to keep the valuable know-how of our employees stable.

Benefits

Benefits: We are committed to supporting our mission through the following employee benefits: • Medical, Dental, and Vision Insurance • Health Savings Accounts • Competitive 401(k) Plan with company match and immediate vesting • Employee Life Insurance & AD&D • Company-paid Short-Term and Long-Term Disability Insurance • Employee Assistance Program • Generous holidays, including a full week off from December 25 to January 1 • PTO that scales with tenure and sick leave • Company-sponsored team-building activities to boost morale and productivity.


TRUST-BASED	MODERN	MENTORING	TRAININGS
WORKING HOURS	IT-EQUIPMENT	PROGRAM

Benefits


TRUST-BASED	MODERN	MENTORING	TRAININGS
WORKING HOURS	IT-EQUIPMENT	PROGRAM

Salary

Salary Range: $120,000 to $130,000

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Chris Zhang

Talent Acquisition | zhi.zhang@frequentis.com | Social media contact

"Frequentis stands for safe, open & family-friendly corporate culture, we hire for personality & train skills. People & their values matter to us. That's why I'm not only interested in your skills, but also in your personal passion and commitment."

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At Frequentis we don’t just create innovations,
we create a kind of wonder
to make the world a safer place.

READ MORE ABOUT FREQUENTIS CAREER AWARDS

Do your life’s best work to make the world a safer place.

Quality Assurance Lead

Do your life’s best work
to make the world a safer place.