Frequentis

Frequentis USA Inc. is dedicated to creating a safer world. With over 75 years of experience, Frequentis understands controllers in safety critical situations encounter new challenges daily. Our mission is to develop and market highly reliable, optimized, custom-tailored, and user centric communication and information systems for mission critical solutions. As an industry leader in voice communication data information systems, we create a safer world through integration, digitalization, and automation while maintaining world class safety standards. We proudly serve many U.S. government agencies including the FAA, DoD, and NASA. Safety as our number one priority pushes us to constantly learn about the ever-changing needs in safety critical environments to deliver innovative solutions.

? Responsible for managing and leading the team and processes in the warranty support department

? Guide junior staff in all aspects of the tasks

? Monitor and manage part inventories to ensure team is adequately equipped to perform repairs

? Perform system and subassembly inspections to verify quality requirements

? Conduct equipment debug and repairs of technical equipment to board level

? Identify and track problem trends for reporting to department and program management

? Conduct root cause analyses and initiate team process improvement activities

? Ensure quality of repair is at highest level possible, identifying relevant action plans, and provide execution.

? Recommend and approve warranty replacement parts, scrapping and storage

? Maintain, monitor, and disposition customer equipment received to insure accountability of equipment

? Build, test, troubleshoot new design hardware, subassemblies or finished products using layouts, wiring diagrams, written and verbal instructions

? Perform formal Repair Acceptance Testing with Customer representatives

? Work from drawings, specifications and verbal instructions to assemble, install and wire backplanes, subassembly carriers, and subassemblies into Communications System rack assemblies

? Assist engineers to perform and validate test procedures

? Inspect and package outgoing system and materials

? Help diagnose system or unit problems as well as suggest and implement production improvements

? Install and configure computer clients, servers and switches in a network environment

? Performs other duties and responsibilities when required by management

? 2 year technical degree desired

? Experience using system configuration documentation to assemble and test telecommunications equipment

? Experience with computer hardware, software and peripherals including experience loading software applications on client and server computers

? Experience with loading and testing configuration files into IT edge equipment

? Knowledge of AC/DC electrical system connections and electronic hardware assembly techniques

? Able to use multimeter and other test instruments for basic functional test measurements and continuity checks

? Proficient in basic Windows applications, compatible technology and peripherals

? Trained or certified soldering skills desired

? Ability to work concurrently on multiple tasks and projects.

? Ability to work independently and communicate progress/problems to appropriate personnel effectively.

Frequentis USA is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law

Around 2,100 employees are committed to creating a safer world with their innovative strength and technology orientation. Our culture is based on a working environment characterized by fairness and trust, mutual respect and appreciation. As an international company, we value this diversity and recruit regardless of age, gender, origin, ethnicity, sexual orientation or religion. We value fair and good working conditions, an optimum work-life-balance and offer all our employees equal development opportunities. In doing so, we focus on long-term working relationships in order to keep the valuable know-how of our employees stable.