Job Introduction
The Frequentis Group is an international supplier of communication and information systems for control centres with safety-critical tasks. These ‘Control Centre Solutions’ are developed and distributed by Frequentis in the business segments Air Traffic Management (civil and military air traffic control, aeronautical information management, air defence) and Public Safety & Transport (police, fire and rescue services, emergency medical services, vessel traffic and railways). With headquarters in Vienna, the company employs more than 1800 people worldwide, with subsidiaries, regional offices and representatives in over 50 countries.

In Cluj we started in 2009 and our local team has currently 140+ colleagues and is growing.
As part of our team, you will actively develop products in an international environment, where experienced people will help you further develop your skills and advance in your career.

Key Tasks
The aim of this function is two folded. The Service Security role must evaluate the implementation of security requirements in customer service projects. The Technical Writer role must collect and document all the necessary information on a system or system part in a target group-oriented manner.


  • Evaluation of changes regarding compliance with security requirements
  • Ensuring the completeness and correctness of the contents of the document to be edited before release, considering the terminology requirements
  • Application of the Configuration Management guidelines for documents
  • Adherence to the defined processes and, if necessary, making suggestions for improvement in all areas of the respective working environment

  • Validate and implement change requests and system changes regarding security issues
  • Advise and support as a security engineer in the Customer Support organization
  • Coordinate the security concepts with the internal and external interfaces
  • Specify the requirements for the delivery capability of the security service portfolio
  • Create or update customer documentation according to agreed work package
  • Document reviews or acceptance tests for documents created by subcontractors
  • Create or update customer documentation according to agreed work package

  • Approving applied security concepts for system changes and/or change requests
  • Independent detailed coordination of the document contents and description depth with the respective contact persons
  • Knowledge and understanding of system parts to be documented, if necessary, acquisition of necessary knowledge
  • Familiarity with the handling of corresponding documentation processes 

Key Qualifications
  • Security Certification desirable (CISSP, CISM, CCSP, CAP, SSCP, CISA, CEH)
  • Completed technical education, ideally information technology or telecommunications engineering
  • Completed course in technical communication/editing is advantageous
  • ITIL® V3 / 4 Foundation

  • Experience in the operation of critical and highly available IT and telecommunications technologies
  • Experience in process management or project management
  • CIS, ISO 27001, NIS Regulation
  • Experience in the field of cloud solutions
  • Knowledge of the application / implementation of security controls in specific (customer) solutions
  • Experience in evaluating information security concepts
  • Excellent knowledge of MS Office and mastery of graphic tools (e.g. Corel Draw, Paint Shop Pro) and Adobe Acrobat
  • Talent in writing precise technical procedures and instructions
  • Experience with topic-oriented writing as well as knowledge of editorial systems or tools such as RoboHelp or MadCap Flare is of advantage

  • Resilience
  • Moderation and communication: accuracy, analytical thinking and structured working method
  • Enjoy working independently within a virtual organization
  • Excellent English spoken and written, other foreign languages would be an advantage
  • Willingness to travel worldwide approx. 20%
Our Values
Frequentis team is committed to creating a safer world with our innovative strength and technology orientation. At Frequentis Romania we are a family, while we value and work under a safety-critical mindset. We believe in courage and expertise, applied in everything we accomplish.
Frequentis Benefits

We offer a range of benefits focused on work-life balance, professional development and flexibility.


Private Medical Insurance SPORT PACKAGE  Lunch tickets  extra vacation days Extra winter holiday  Public transport subscription  certifications Trainings unequal working time workf from home workf from home
PRIVATE MEDICAL SPORT LUNCH EXTRA EXTRA PUBLIC TRANSPORT
CERTIFICATIONS TRAININGS UNEQUAL WORK PRIVATE
INSURANCE PACKAGE TICKETS VACATION DAYS WINTER HOLIDAY SUBSCRIPTION WORKING HOURS FROM HOME PENSION
Your individual salary is based on your professional experience and qualifications and is part of our attractive total package.
Frequentis Benefits

We offer a range of benefits focused on work-life balance, professional development and flexibility.


Private Medical Insurance SPORT PACKAGE  Lunch tickets  extra vacation days Extra winter holiday  Public transport subscription  certifications Trainings unequal working time workf from home workf from home
PRIVATE MEDICAL SPORT LUNCH EXTRA EXTRA PUBLIC TRANSPORT
CERTIFICATIONS TRAININGS UNEQUAL WORK PRIVATE
INSURANCE PACKAGE TICKETS VACATION DAYS WINTER HOLIDAY SUBSCRIPTION WORKING HOURS FROM HOME PENSION
Discover the best way of working
https://www.frequentis.com/karriere/hrprofils/images/Andrada_Neamtu.jpg profile picture.

Andrada Neamtu

Human Resources | andrada.neamtu@frequentis.com | +40 722 371 883 | Social media contact

"Looking forward in getting to know the person behind the CV. In finding the right fit for our team personality matters just as much as skills and education."
Join us and let's work together for a safer world!
At Frequentis we don’t just create innovations,
we create a kind of wonder
to make the world a safer place.