Service Security Architect

Cluj-Napoca FREQUENTIS Romania SRL
Job Introduction
The Frequentis Group is an international supplier of communication and information systems for control centres with safety-critical tasks. These ‘Control Centre Solutions’ are developed and distributed by Frequentis in the business segments Air Traffic Management (civil and military air traffic control, aeronautical information management, air defence) and Public Safety & Transport (police, fire and rescue services, emergency medical services, vessel traffic and railways). With headquarters in Vienna, the company employs more than 2200 people worldwide, with subsidiaries, regional offices and representatives in over 50 countries. In Cluj we started in 2009 and our local team currently has 150+ colleagues and is growing.

As a Service Security Architect, member of the Service Architecture, Process and Security team (APS) within the Customer Services organization, you take on the responsible task of safeguarding the service architecture and service security for our customer projects. This pivotal role combines technical expertise in security engineering and architecture with compliance, particularly focusing on ISO 27000 and 20000 standards. If you are passionate about service architecture and eager to learn, this position offers a dynamic and challenging environment where your contributions will shape the security landscape of our services.

Key Tasks

Service Security and Compliance


  • Develop, implement, and monitor operational guidelines for effective and secure operation of Frequentis customers.
  • Active participation in the improvement process of the ISO 27001 Information Security Management System (ISMS) within Customer Services operations.
  • Collaborate closely with the System Security Team to develop and enforce security measures at the system level.
  • Design robust security architecture for customer service operations, balancing business goals with optimal security standards.
  • Proactively identify and mitigate potential security risks and vulnerabilities in collaboration with various internal and external stakeholders.


Operational and Strategic Involvement


  • Create and/or approve applied security concepts for system and change requests and coordinate security concepts with internal and external interfaces.
  • Understand and apply security requirements to Frequentis products and customer solutions.
  • Integrate security guidelines into service management processes.
  • Evaluate changes for compliance with security requirements.
  • Verify that customer offers align with internal and external security requirements.
  • Define requirements for the security service portfolio.
  • Monitor and report on the remediation progress in projects and installed customer solutions.


Process and Team Collaboration


  • Participate in the virtual Frequentis Security Incident Response Team (SIRT), managing and mitigating security incidents.
  • Ensure alignment and compliance of Service Security with Group Information Security and System Security teams.
  • Develop and deliver comprehensive security awareness training for the Customer Service team.


Strategy and Improvement


  • Continually update and refine the service security strategy to leverage new technologies and threat information.
  • Maintain and improve defined group wide processes.
  • Manage the lifecycle of security services, ensuring continuous alignment with industry standards.
  • Analyze and enhance service management processes to ensure comprehensive security coverage.


3rd Party and Tender Management


  • Evaluate the security aspects of technologies provided by third parties, ensuring compliance with Frequentis security standards.
  • Respond to service security requirements in tenders, developing new service offerings, as necessary.

Key Qualifications

Educational Background


  • CompTIA Security+, Pentest+, CASP certifications.
  • Cloud certifications such as Azure (AZ-900, SC-900, AZ-500) and AWS (Certified Cloud Practitioner, Certified Security – Specialty).
  • A technical degree in IT, telecommunications engineering, or equivalent experience.
  • ITIL® V3 / 4 Foundation certification is advantageous.


Professional Experience


  • Extensive experience in operating critical and highly available IT and telecommunications technologies.
  • Knowledge of CIS, ISO 27001, NIS Regulation, and experience with cloud solutions and infrastructures.
  • Hands-on experience in security engineering tasks and familiarity with ITSM frameworks.


Skills and Abilities


  • Resilience and Communication: Ability to handle complex situations and communicate effectively.
  • Analytical Thinking: A structured approach to problem-solving and process improvement.
  • Independence: Enjoy working autonomously within a virtual organization.
  • Multilingualism and Travel: Proficiency in English (additional languages are a plus) and willingness to travel globally (approx. 20%).

Our Values
Frequentis team is committed to creating a safer world with our innovative strength and technology orientation. At Frequentis Romania we are a family, while we value and work under a safety-critical mindset. We believe in courage and expertise, applied in everything we accomplish.
Benefits

We offer a range of benefits focused on work-life balance, professional development and flexibility.


Private Medical Insurance SPORT PACKAGE  Lunch tickets  extra vacation days Extra winter holiday  Public transport subscription  certifications Trainings unequal working time workf from home workf from home
PRIVATE MEDICAL SPORT LUNCH EXTRA EXTRA PUBLIC TRANSPORT
CERTIFICATIONS TRAININGS UNEQUAL WORK PRIVATE
INSURANCE PACKAGE TICKETS VACATION DAYS WINTER HOLIDAY SUBSCRIPTION WORKING HOURS FROM HOME PENSION
Benefits

We offer a range of benefits focused on work-life balance, professional development and flexibility.


Private Medical Insurance SPORT PACKAGE  Lunch tickets  extra vacation days Extra winter holiday  Public transport subscription  certifications Trainings unequal working time workf from home workf from home
PRIVATE MEDICAL SPORT LUNCH EXTRA EXTRA PUBLIC TRANSPORT
CERTIFICATIONS TRAININGS UNEQUAL WORK PRIVATE
INSURANCE PACKAGE TICKETS VACATION DAYS WINTER HOLIDAY SUBSCRIPTION WORKING HOURS FROM HOME PENSION
Salary
Your individual salary is based on your professional experience and qualifications and is part of our attractive total package.
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https://www.frequentis.com/karriere/hrprofils/images/nmorosan.jpg profile picture.

Nicoleta Ureche

Human Resources | nicoleta.morosan@frequentis.com | +40 726 119 757 | Social media contact

"Frequentis stands for safe, open & family-friendly corporate culture, we hire for personality & train skills. People & their values matter to us. That's why I'm not only interested in your skills, but also in your personal passion and commitment."
Join us and let's work together for a safer world!
At Frequentis we don’t just create innovations,
we create a kind of wonder
to make the world a safer place.