Servicemanager (f/m/d)

Air Traffic Management - Customer Services
Vienna FREQUENTIS AG From now on Full time
Job Introduction
Frequentis AG with headquarters in Vienna is an international supplier of communication and information systems for control centres with safety-critical tasks. Worldwide, 500 customers with 25.000 workstations already trust our know-how and proven experience.

The Customer Services division for the installed base business is our main contact for all Frequentis customers in all business units. We sell and negotiate our services and maintenance contracts with the aim of establishing long-term relationships with our customers. Change requests enable us to adapt our customers' systems to changing customer requirements and technical environments.
Key Tasks
  • Service management and project management of international service projects 
  • Relationship management with customers, partners and subcontractors
  • Delivery of Change Requests (Change Management) 
  • Ensuring rapid problem handling and resolution together with the service engineers 
  • Identification of optimization potential, creation of customer development plans, Life Cycle Management 
  • Development of technical solutions, documentation and preparation of quotations with Pre Sales and Sales (Change Requests)
Key Qualifications
  • completed technical training with IT or commercial focus 
  • good generalistic IT know-how 
  • first experience in project management of international service/IT/Telecom projects 
  • excellent command of English (written and oral) 
  • global travel readiness
Our Values
Around 1.700 employees of Frequentis are committed to creating a safer world with their innovative strength and technology orientation. At the headquarters in Vienna, people from over 34 nations have agreed on a working environment characterized by fairness and trust, mutual respect and appreciation. As an international company, we value this diversity and recruit regardless of age, gender, origin, ethnicity, sexual orientation or religion. We value fair and good working conditions and offer all our employees equal development opportunities.
Frequentis Benefits

We offer you long-term career opportunities in a profitable Austrian company with a corporate culture where you count as a person. We are located in a modern office building with good public transportation connections.


Vertrauensarbeitszeit Betriebsrestaurant  Home Office  Smartphone Mentoring  Aus- und Weiterbildung  Fitness und Co 
TRUSTED OFFICE HOME MODERN MENTORING TRAININGS
FITNESS
WORKING HOURS RESTAURANT OFFICE IT-EQUIPMENT PROGRAM & CO
Annual Gross Salary
EUR 50000
Your individual salary is based on your professional experience and qualifications and is part of our attractive total package.
Frequentis Benefits

We offer you long-term career opportunities in a profitable Austrian company with a corporate culture where you count as a person. We are located in a modern office building with good public transportation connections.


Vertrauensarbeitszeit Betriebsrestaurant  Home Office  Smartphone Mentoring  Aus- und Weiterbildung  Fitness und Co 
TRUSTED OFFICE HOME MODERN MENTORING TRAININGS
FITNESS
WORKING HOURS RESTAURANT OFFICE IT-EQUIPMENT PROGRAM & CO
Discover the best way of working
https://www.frequentis.com/karriere/hrprofils/images/Barbara_H.JPG profile picture.

Barbara Heinzel

Human Resources | +431811502201

"Let us know why you want to work for Frequentis, why you are interested in a specific position – this will leave a better impression than just sending a standard application."
Become part of Frequentis and apply now - our CV parsing will make your application easier and faster!
At Frequentis we don’t just create innovations,
we create a kind of wonder
to make the world a safer place.