Expert for Technical Documentation & Technical Training (all genders)
Technical Communication & Information
Vienna
FREQUENTIS AG
From now on
Full time
Job Introduction
Frequentis Group with headquarters in Vienna is an international supplier of communication and information systems for control centres with safety-critical tasks. Worldwide, more than 500 customers in some 150 countries with more than 45,000 workstations already trust our know-how and proven experience.
We are looking for a dedicated individual to support our team in the areas of technical writing and development of technical training courses. Following a period of several months of on-the-job training, and depending on individual development and skill set, we offer the opportunity to take on the additional role of technical trainer.
Our products, which are used exclusively in safety-critical environments, consist of hardware and software developed in-house, as well as third-party components. This exciting role combines precise information processing with instructive skills, offering a blend of technology, communication and knowledge transfer.
Key Tasks
- Creation of standards-compliant technical content (e.g. maintenance and user manuals) for our safety-critical products and solutions, serving as the foundation for high-quality training materials
- Development and implementation of target-group-specific training documents (training plans, training manuals, presentations, assessments, assessment guides, and complementary digital learning content) based on the provided technical information
- Ensuring consistency between and quality of documented information and delivered content with the aim of creating an integral understanding of our products and solutions
- Close cooperation with development, system engineering, product support, and quality assurance departments to gather information and ensure the quality of technical content
- Use of content management systems and supporting tools to create documentation and graphics
- Conducting training courses for both Frequentis personnel and Frequentis customers in order to directly incorporate practical feedback into the documentation
- Contribution to the design and continuous development of internal standards and processes for documentation and training in safety-critical environments
Key Qualifications
- Degree in a technical field (e.g. IT administration, network administration, or information technology), an educational field with a technical focus, or technical communication
- Professional experience in technical documentation and/or technical training is ideal
- Familiarity with documentation tools; familiarity with requirements management and project management tools is advantageous
- Ability to explain complex technical concepts in a clear and comprehensible manner to a target audience
- Interest in creating technical content as well as in designing and implementing training measures
- Strong communication skills and ability to work in a team, especially when collaborating with development, support and product management departments
- Quality consciousness and a highly structured approach to work
- Proactive mindset and willingness to actively help shape and improve processes
- Great enthusiasm for knowledge transfer and direct interaction with users and customers
- Native-level proficiency in German or English, as well as business fluency in the other language
- Willingness to travel internationally
Our Values
Around 2,500 employees are committed to creating a safer world with their innovative strength and technology orientation. Our culture is based on a working environment characterized by fairness and trust, mutual respect and appreciation. As an international company, we value this diversity and recruit regardless of age, gender, origin, ethnicity, sexual orientation or religion. We value fair and good working conditions, an optimum work-life-balance and offer all our employees equal development opportunities. In doing so, we focus on long-term working relationships in order to keep the valuable know-how of our employees stable.
Benefits
We offer you long-term career opportunities in a profitable Austrian company with a corporate culture where you count as a person. We are located in a modern office building with good public transportation connections.
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| TRUST-BASED | OFFICE | HOME | MODERN | MENTORING | TRAININGS | FITNESS |
| WORKING HOURS | RESTAURANT | OFFICE | IT-EQUIPMENT | PROGRAM | & CO |
Benefits
We offer you long-term career opportunities in a profitable Austrian company with a corporate culture where you count as a person. We are located in a modern office building with good public transportation connections.
| | | | | | | |
| TRUST-BASED | OFFICE | HOME | MODERN | MENTORING | TRAININGS | FITNESS |
| WORKING HOURS | RESTAURANT | OFFICE | IT-EQUIPMENT | PROGRAM | & CO |
Salary
The remuneration for this position consists of: The collective agreement minimum salary of EUR 51,157 gross per year (based on a 38.5 hour week) PLUS an overpayment in line with the market depending on your professional qualifications and experience. What else is important to you? We look forward to receiving questions from our future #ExpertsForASaferWorld.
Ruth Doppelreiter
Human Resources | +431811506269 | Social media contact
My goal is to help you find not just a job, but a place where your strengths are valued and your potential can thrive. Let's build your future together!
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At Frequentis we don’t just create innovations,we create a kind of wonderto make the world a safer place.